How to check availability for Hilton rooms on Clubcard points without ringing up

One of the more interesting Clubcard Boost redemptions is for UK Hilton Hotels.  You can see details on this page of the Clubcard website.

Tesco and Hilton made some positive changes to this redemption last year which improved it:

you no longer have to book for at least two nights

you can now book certain hotels during the week, if that particular hotel chooses to participate

all Hilton brands (Hampton, Conrad etc) now participate – not just the main Hilton brand

These are all good changes.

There are other positive features about this deal:

rooms always include breakfast

all room categories are included, so if you need a bigger room or a suite then you can often book one, as long as you have enough Clubcard points

There is, however, one downside – Tesco has taken away the instructions on how to check availability online.

They want you to ring the call centre, which is time consuming and – if you have a variety of hotels and dates to choose from – slow.  Looking at reports on the Clubcard site, you will also receive a hard sell to book a room for cash if no redemptions are available.

Hilton St Georges Park

How to book without calling

The Tesco / Hilton website page has all of the information.

You are restricted to UK hotels across all Hilton brands.  You receive 300% of the face value of your vouchers.

Note that the price charged is the cancellable bed and breakfast rate.  However, the booking you make will not be cancellable.  This means that you are not getting a true 3 x face value redemption with Hilton because you should be comparing it with the price of a non-cancellable bed and breakfast rate.

Bookings must be made 14 days in advance.

This is how to check availability

You search here at hilton.com for availability using Promotional Code PR20TC.

You need to click ‘Advanced Search’ on the home page in order to bring up the box where the code goes.

I did a dummy booking for Hilton St George’s Park (at the National Football Centre in Staffordshire – I have stayed there and it is very pleasant) for 13th to 15th May:

Standard room, non-refundable – £109

Standard room, non-refundable, with breakfast – not offered, but assume £35 for breakfast x 2 so £144

Tesco Clubcard standard room with breakfast – £144

At this hotel, it is actually a ‘genuine’ 3x face value redemption as the non-cancellable rate is very close to the Tesco price.

Once you have checked availability, you can ring Hilton to make the booking using the instructions given on the Clubcard website.

This is a far easier way of searching and booking than using the telephone, especially for cities like London where there are multiple hotels to choose from.

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Comments

  1. Assuming you wouldn’t pick up hhonors points or the free wifi if you are a member when claiming this deal? 🙂

    • You WILL get points, as it happens, because it goes through as a cash booking. You also get all of your Hilton HHonors benefits because you are booking direct.

  2. The_Real_A says:

    I value Tesco points at 2x due to their frequent double up promotions. I looked extensively for 3x value on Hilton but never found it, as 1) I never book cancellable rooms 2) I would not pay £17 for breakfast

    I could always snag a different brand for a lower price and save my vouchers for the next double up.

  3. These vouchers are a terrible deal. There are lots of stories of Hilton trying to get you to pay more. I couldn’t get the room or hotel I wanted. This was in Birmingham where there are 3 hotels. Then I tried Bristol on a Friday night and I could not get the hotel I wanted unless I paid for 2 nights! i.e. one night vouchers, one night cash. I settled for a less pleasant Hilton and calculated that I saved just £11 by using £75 of ‘free’ Hilton vouchers! I would have got the hotel I wanted if I had paid the extra £11 and not used Tesco vouchers (£25 cash value of the vouchers plus £35 extra for a ‘flexible rate’ plus £7 postage costs =£67. Prepaid cash rate at £78). Avoid this deal – I have lost all faith in Hilton and will switch away from Hilton Honors once I spend my points……..

    • I’ve seen the reports of the ‘hard sell’ on the phone – that’s why I wrote this piece, so you can just tell them the nights you want and you will know they have them.